Terms and Conditions

Last Updated: 01/01/2026

These Terms and Conditions (“Terms”) govern your access to and use of the Lightning Lead website, services, and communications. By accessing our website, submitting a form, or using our services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. The Privacy Policy is available at: [Insert Privacy Policy URL].

1. Services

Lightning Lead provides lead capture, follow-up automation, appointment booking, marketing support, and related services for businesses. Services may include text messaging, email communication, phone calls, automation tools, advertising support, and AI-powered features. Specific services depend on the package selected.

2. No Guarantee of Results

Lightning Lead does not guarantee leads, sales, appointments, revenue, or business outcomes. Performance depends on multiple factors including your offer, pricing, responsiveness, market conditions, and advertising spend.

3. User Responsibilities

You agree to provide accurate and complete information, maintain compliance with applicable laws, and use Lightning Lead services only for lawful business purposes. You are responsible for ensuring that your use of messaging, email, and phone communications complies with all local, state, and federal laws.

4. Text Message (SMS) Communications

By providing your phone number and opting in through our website, forms, or other communication methods, you consent to receive text messages from Lightning Lead related to services, appointments, account activity, and marketing communications if explicitly opted in. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

5. Email Communications

By providing your email address, you consent to receive emails from Lightning Lead including transactional, service-related, educational, and marketing communications. You may unsubscribe from marketing emails at any time using the unsubscribe link provided. Transactional or service-related emails may still be sent as required.

6. Phone Calls and Recordings

Lightning Lead may contact you by phone for service-related, support, or marketing purposes if consent is provided. Calls may be recorded for quality assurance and training purposes where permitted by law.

7. Messaging, Email, and AI Usage Fees

Phone numbers, text messages, emails, and AI usage costs are not included in subscription fees unless explicitly stated. Usage fees may apply and are billed separately based on actual consumption.

8. Payments and Billing

Subscription fees, setup fees, and add-on services are billed according to the selected plan. All payments are non-refundable unless otherwise stated in writing. Failure to pay may result in suspension or termination of services.

9. Cancellations and Termination

You may cancel your subscription in accordance with your billing cycle. Lightning Lead reserves the right to suspend or terminate services for non-payment, misuse, or violation of these Terms.

10. Acceptable Use

You agree not to use Lightning Lead services to send unlawful, misleading, abusive, spam, or unauthorized communications. Prohibited use includes contacting individuals without proper consent, violating TCPA or CAN-SPAM laws, or engaging in deceptive practices.

11. Intellectual Property

All content, systems, workflows, and materials provided by Lightning Lead are the property of Lightning Lead and may not be copied, resold, or redistributed without written permission.

12. Limitation of Liability

Lightning Lead is not liable for indirect, incidental, consequential, or special damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for services in the prior 30 days.

13. Indemnification

You agree to indemnify and hold harmless Lightning Lead from any claims, damages, or legal actions arising from your use of the services or violation of these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Lightning Lead operates, without regard to conflict of law principles.

15. Changes to Terms

Lightning Lead may update these Terms at any time. Updates will be posted with a revised effective date. Continued use of the services constitutes acceptance of the updated Terms.

16. Contact Information

Lightning Lead

Email: [Insert Email Address]

Phone: [Insert Business Phone Number]

Website: getlightningleads.com