Privacy Policy

Last Updated: January 2026

1. Introduction

Lightning Lead ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information when you visit our website, use our services, or communicate with us.

2. Information We Collect

Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and business details when you request a demo, audit, or sign up for services
  • Payment Information: Billing address and payment details (processed securely through Stripe)
  • Communications: Any messages, feedback, or inquiries you send us

Information Collected Automatically:

  • Website Usage: Pages visited, time spent, device type, and browser information
  • IP Address: For security and analytics purposes
  • Cookies: To improve your browsing experience and track usage patterns

Information from Third Parties:

  • Data from Google Analytics for website traffic analysis
  • Business information from public databases to verify legitimacy
  • Information shared by GoHighLevel (GHL), our platform provider

3. How We Use Your Information

  • Service Delivery: Providing AI phone agents, custom apps, websites, ads management, and other services
  • Communications: Responding to inquiries, sending service updates, and marketing materials (with your consent)
  • Business Operations: Invoicing, analytics, fraud prevention, and security
  • Compliance: Meeting legal obligations including A2P 10DLC regulations
  • Improvement: Enhancing our services based on usage data and feedback

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: GoHighLevel, Supabase, Stripe, and Resend (for email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no transmission over the internet is 100% secure. You acknowledge that you use our services at your own risk.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Data portability (receive your data in a portable format)

To exercise these rights, contact us at [email protected]

7. Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You can request deletion at any time, subject to applicable laws.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

9. CCPA & State Privacy Laws

If you are a California resident or resident of another state with privacy laws, you have additional rights. Contact us for more information about your rights and how to exercise them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or concerns, contact us at:

Lightning Lead
Email: [email protected]
Phone: (855) 557-8655
Address: Clinton Township, MI